Privacy Policy

Last updated 16 October 2026

1. Who is responsible for your data

You use Biziboss for your business. For the information you put into the app about your own business, your customers and your staff (your "Business Data"), you decide what is recorded and why, and we process it on your behalf to provide the app. For your account and how the app is used, Biziboss is responsible for the data.

Contact us at hello@biziboss.com for any privacy question or request.

2. Information we collect

Account information: your name, the email address or phone number you sign up with, your password (stored only in scrambled form by our sign-in provider, never readable by us), and your five-number quick-unlock PIN (stored only in scrambled form).

Business information: your business name, category, type of activity (products, services or both), currency, logo, receipt and barcode settings and the optional tools you switch on.

Business Data you enter: products and services, prices, stock levels and stock movements, sales and receipts, payments, partial payments and refunds, expenses, suppliers, appointments, invoices, due dates, order notes and photos, and the activity history showing who did what.

Customer information you enter about your own customers: name, phone number, notes, purchase and payment history and body measurements (for example for tailoring). You are responsible for having a proper reason to keep this information about your customers.

Staff information: names, roles, permissions, and sign-in identifiers for people you invite, plus PIN-protected profiles you create for shared devices.

Online shop information: if you use the Biziboss shop, buyers’ names, delivery addresses, phone numbers, order contents and payment status.

Photos: product photos, order-note photos and your logo, only when you choose to take or select them.

Messages: suggestions and support messages you send us, and our replies.

Device and technical information: device type and operating system, app version, push-notification token, error and crash information, and the approximate time and result of sync requests. We use this to keep the app working and secure.

We do NOT collect your precise location, contacts, microphone recordings, advertising identifier, or browsing history, and we do not use third-party advertising or tracking SDKs.

3. How we use information

To provide the app: sign you in, store and sync your Business Data across your devices, work offline and sync later, print receipts and labels, send invoices, run your shop, and let your staff work within the permissions you give them.

To send notifications you would expect, such as a sale, payment, order or message alert. You can switch notifications off in your phone settings.

To keep Biziboss safe: prevent fraud and abuse, enforce our Terms, fix bugs and protect accounts.

To support you: answer your messages and requests.

To meet legal obligations.

We do not sell your personal information and we do not use your Business Data or customer data for advertising.

4. Permissions the app asks for

Camera: scan product barcodes and take product or order photos. Only used when you open the scanner or camera.

Photos / media: choose a product photo or logo. Only the pictures you pick are used.

Bluetooth: find and connect to your Biziboss printer to print receipts and labels. We do not use Bluetooth to track you.

Face ID / fingerprint: optionally unlock the app. Your biometric data stays on your device and is never sent to us.

Notifications: alert you about sales, payments, orders and messages.

You can change any permission at any time in your phone’s settings; some features will stop working without it.

5. Who we share information with

Service providers who process data for us under strict terms: Supabase (database, sign-in and secure functions), Cloudflare (image storage and delivery), Google Firebase / Apple Push Notification service (push notifications), Expo (app delivery and push routing), and Paystack (card and bank payments for the online shop). Paystack handles buyers’ payment details; Biziboss never sees or stores full card numbers.

People you choose: your staff see the parts of your business their permissions allow. Customers see what you send them, such as receipts and invoices. Shop buyers see your shop name, products and the details needed to deliver.

Legal and safety: if the law, a court or a lawful government request requires it, or to protect the rights, safety and property of users or Biziboss.

Business transfer: if Biziboss is merged or sold, your information may transfer to the new owner, who must honour this policy.

We never sell personal information.

6. Where information is stored and how it is protected

Data is stored with our cloud providers in secure data centres, which may be outside your country. We protect it with encryption in transit (HTTPS), access rules that separate each business’s data from every other business, role-based permissions, scrambled PINs and passwords, and limited staff access to production systems.

No system is perfectly secure. Please use a strong password, keep your PIN private and sign out of shared devices.

7. How long we keep information

We keep your information while your account is active.

If you delete your account, it is removed from the app and your login is permanently disabled. We keep only the limited information we are required or permitted to keep by law, or need to resolve disputes and prevent fraud, and only for as long as that purpose lasts.

You can contact us to ask what we hold about you or to ask for erasure, subject to what the law requires us to keep.

Backups may hold data for a short additional period before they are overwritten.

8. Your choices and rights

You can see and edit your account details in More → My account and your business details in More → Business details.

You can delete your account in More → Security → Danger zone. This starts the deletion process described in section 7.

You can export your customer list from More → Customers.

Depending on where you live (including under the Nigeria Data Protection Act and, where applicable, other privacy laws), you may have the right to access, correct, delete, restrict or object to the use of your information, to receive a copy of it, and to complain to your data protection authority. Contact us and we will respond within 30 days.

If you are a customer or staff member of a business that uses Biziboss, please contact that business first; it controls the information it recorded about you. We will help them respond.

9. Children

Biziboss is built for business use and is not for anyone under 16. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

10. Third-party links

The app may open links, such as payment pages. Those sites have their own privacy policies and we are not responsible for them.

11. Changes to this policy

If we change this policy in a meaningful way we will tell you in the app before the change takes effect. The date at the top shows when it was last updated.

12. Contact

Biziboss, Nigeria. Email: hello@biziboss.com. You can also use More → Contact Support inside the app.